Jobs

Game Master (m/f/d)

Guide our guests through escape room experiences and make sure every visit runs smoothly before, during, and after the game.

Mini-job or working student | Hamburg
Start: from 1 July 2026
Starting salary: from €14.00 per hour

You love puzzles, enjoy working with people, and are looking for a varied job in a special environment? Join Fluchtweg Hamburg and guide our guests through unforgettable escape room experiences.

For this role, we are looking for reliable, enthusiastic, and communicative team members who like taking responsibility and keep an overview even in lively situations.

Important for this position: our shifts are mostly on weekday afternoons and evenings, with regular weekend work.

Your Tasks  

As a game master, you make sure our guests are well looked after from the first moment and have a fully successful game experience. This includes in particular:

Preparation & Reset  

• You carefully prepare our escape rooms for the next game and check the equipment.
• After the game, you reset the rooms quickly, cleanly, and reliably.

Welcome & Introduction  

• You welcome our guests in a friendly and professional way.
• You explain the rules, answer questions, and introduce groups to their adventure.
• You keep an eye on the schedule and ensure a smooth process before the game.

Game Support  

• During the game, you attentively support the groups and provide suitable hints when needed.
• You react situationally, empathetically, and solution-oriented so that every group has a positive experience.

Wrap-up & Guest Care  

• You say goodbye to our guests with a good feeling and help make sure their visit stays in positive memory.
• You take souvenir photos and help create a well-rounded overall experience.

Cash Desk & General Operations  

• You sell drinks, handle payment processes, and settle accounts carefully.
• You support ongoing operations wherever you are needed.

Technical Support  

• If minor technical issues occur, you act quickly and pragmatically and help keep game operations running.

Maintenance & Location Care  

• You make sure our game rooms and the whole location look clean, tidy, and welcoming for visitors.

What You Bring  

• You are at least 18 years old.
• You know the concept of escape rooms; ideally, you have played escape rooms yourself and understand what makes a successful player experience.
• You work reliably, carefully, and independently.
• You are communicative, friendly, and confident.
• You keep a cool head even in stressful situations and work in a solution-oriented way.
• You have very good German skills at C1–C2 level.
• You have English skills of at least B2 level, so that game briefings in English and guest communication are easy for you.
• You are flexible with your time and can regularly work on weekdays and weekends.

Especially Important  

• You enjoy working with people and have a service-oriented mindset.

Advantageous  

• Additional foreign languages
• Experience in service and/or game mastering

What You Can Expect From Us  

• A varied role in an unusual work environment
• A creative and international team
• Employee discounts
• Regular team events
• A first aid course paid for by the employer

Important Notes on Employment Type  

• Mini-job: assignment at one of our two locations - Wandsbek or St. Pauli
• Working student: assignment at both locations

Interested?  

We look forward to receiving your application by email at .

Please send us:

• your CV
• your motivation letter
• your availability, for example blocked days, days when you cannot work, and if applicable preferred working hours or working days

Application deadline: 31 May 2026

From 1 June 2026, applications will be processed and answered. Only complete applications will be considered.

Employment type: mini-job or working student
Workplace: Hamburg (St. Pauli and/or Wandsbek)